Do you have a question about one of our products, our company of something else? Take a look at the following frequently asked questions. If you can’t find the right answer, feel free to contact one of our experts via the contact page. We’re there for you.

Q: Do you have your own factory?

A: Yes, we have our own factory . We export all the products from our own factory. More factory information, pls see our about us

Q: Do you design bags for customers?

A: Yes, We can design and manufacture your ideas for bags in any material, printing.

Q: Do you offer the free samples?

A: As you know, there are many customers who ask us for samples everyday, and it is a large amount for the samples, so we usually don’t offer the free samples , please pay the sample fee and delivering fee, and all that will be paid back when you order the products.

Q: How long does the sample take?

A: Sample leading time is about 5-7days. For those who need their bags sooner, please let us know to meet rush requests.

Q: What is the MOQ?

A: We accept any quantity you order, but consider the freight, the high quantity would get cheaper price.

Q: Do you arrange the shipping for customers?

A: Yes, we have an excellent logistics team, we can give you advice. For approximate freight quotations, please contact us.

Q: What about the payment?

A: Accepted T/T, L/C ,Paypal or  Western Union.

It is the Solutions to some questions in Cooperation and Production from us.

1, We (Hotter Promotional Products Co.,Ltd.) started with the production of promotional bags in 2008.such as foldable bags,cotton tote. we found a sub-brand IBABY for diaper bags in 2016.Therefore, we can produce most of the bags.

2, For the Quality, we can send a sample for your check our quality if you need. Every order,we will provide the pre-productionp sample before mass production. and provide the shipment sample before shipment. It will avoid confirming that the sample is in conformity with the bulk product. of course, If the quality problems caused by us cannot be sold, we will compensate unconditionally.

3, For the MOQ, we know that we are a new supplier for you, so we accept low-quality order with you, such as 200pcs per color.when you approve of our service, we will discuss the big order again.

4, For the Price, we can’t guarantee that our price is the best, but I can assure you that we are the most cost-effective and worry-free supplier.

5, For the Payment, we accept T/T or Paypal.

6, For the delivery time,from purchase material to shipment, it needs about 20-30 days for each normal based on the quantity.

Looking forward to your reply and trial order.